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Our products are carefully designed, crafted and tested to give you the best experience possible. That’s why we take extra care when delivering, only working with couriers and carriers that we trust.
Due to the fragile nature of our bulbs and fixtures, we use doubled walled cardboard packaging and protective cushioning to prevent damage while in transit.
For standard online orders, we recommend a delivery time of 3-5 working days (subject to product availability). Next working day deliveries are available in the UK only for a shipping cost of £6.95*, available for orders placed before 12pm, Mon-Thu.
*Please note we will not be operating Next Day Delivery between 21 December and 2 January 2019.
Free delivery is available for orders over £50 in the UK / €60 in Europe.
We do not process or dispatch orders on weekends or bank holidays at this time.
For orders place in the UK and mainland Europe, we ship with DPD.
For urgent queries or issues, please contact us at firstname.lastname@example.org
Please contact us directly to find out about ordering and delivery options
Email us at email@example.com